I want to change my payment date

Fill in form so we can help

In order to make a change to your direct debit, the bank requires 10 working days from Aviva receiving the request to process the change. So, if your payment is due in the next 15 working days, we may still need to collect this payment on your current collection date, going forward any new payments will then be taken from your requested date.

If taking the payment on the original date will cause any inconvenience for you, please contact us and we can talk through your options.

Changing the payment date may result in a one-off collection being made. If this is the case, we will let you know before the payment is taken.

After you submit this form, we’ll confirm your change of payment date by email and letter.

You need to have JavaScript enabled to use our forms

Policyholder’s Details

Where policy is jointly held, please only enter one of the policyholder's details.

Bank Account Holder’s Details

Where bank account is jointly held, please only add your details.

Search for the address by entering the postcode. The postcode should be in Great Britain, Northern Ireland, Isle of Man or Channel Islands.

If the email address you have provided isn’t the one we hold on our records we will get in touch with you by phone or post.

Please ensure that you input the exact premium amount eg: £21.22

Please note we are not able to collect premiums on the 29th, 30th or 31st unless you bought your policy with Friends Life and your policy starts with a F,L,R,H or VM.

Additional Support

Do you have any additional support requirements you would like to make us aware of?
Please let us know the additional support requirements you would like to make us aware of?

Customer Declaration

Please tick this box to confirm you are the bank account holder which payments for this policy are payable from

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.