Working with payroll and other software

Understand the different ways you can send information about your employees to Aviva, and set up a system that works with your chosen payroll provider.

Understanding the options for how our workplace pension works with your payroll

There are a number of options, depending on the type of payroll software you use. Or, you may not have payroll software and need to set up your pension scheme in a different way.

Some types of payroll are ‘integrated’ with Aviva’s pension scheme. This means you can sychronise the software to automatically send information about which employees need to be auto enrolled and how much they want to contribute to their pension.
If your payroll software doesn’t support integration, you can still make your administration easier if you are using a payroll system that is compatible with Aviva.
If you don’t use payroll software, or it isn’t compatible then you can enter information manually.

Payroll integration with pensionsync

pensionsync is a platform which allows certain types of payroll software to integarate with Aviva’s pension scheme. Check if your payroll software if compatible with pensionsync.

If it is, speak to your payroll provider about opening a pensionsync account. Once you’ve opened your pensionsync account, click on the Aviva link in ‘Get scheme’ to start setting up your Aviva workplace pension scheme.

Guide to working with Aviva via pensionsync (PDF 946 KB)

Exporting data from a compatible payroll system and then uploading it to Aviva

If your payroll software doesn’t support integration, you may be able to export a file containing your pension contribution data to Aviva and then upload this to your workplace pension scheme. If there are any errors, you can correct them in the billing portal.

You can export compatible files from payroll software such as Sage, quickbooks, Iris, moneysoft, 12 Pay, Accord, ADP and Keytime.

MyAvivaBusiness - User Guide (PDF 3.6MB)

Entering your data into MyAvivaBusiness manually

If you don’t use payroll software, you may need to enter your payroll data directly into our system. Take the training to find out how you’ll do this each month.

MyAvivaBusiness - User Guide (PDF 3.6MB)

Common payroll related questions

What details do I need to setup the pension up on my payroll system?

Different providers will require different information in order to set up pension deductions from your payroll. We have found that the below topics are the most common questions you’ll need to answer. If you need additional information from us to set your payroll up please call us to discuss.

Type of Pension Scheme: Group Personal Pension (GPP)

Method of pension payment deduction: Relief at source (deduct after tax)

Scheme reference: This will be your scheme number (TKxxxxx)

Scheme name: This will be your company name

Is it a Qualifying scheme: Yes, the Aviva pension scheme is a qualifying scheme for auto enrolment

Are qualifying earnings being used / Pensionable pay definition: You as the employer will need to make this decision. Aviva will accept pension contributions deducted on any basis, we do not restrict your ability to make your own definition of pensionable pay.

Minimum contribution level: This will be determined by the certification option you as the employer have chosen. Aviva does not apply a minimum contribution level.

I use SAGE payroll, which Aviva pension report do I need

Do the payments automatically come from my bank?

Contact us

Still need help? Give us a call.

0800 092 9951

Monday to Friday: 9:00 to 17:00

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