Summer update: What’s new in Aviva Risk Management Solutions?

New London Fire Brigade policy on automatic fire alarms

To reduce the amount of time and resources deployed attending false fire alarm activations, from 1 October 2024 the London Fire Brigade will stop attending automatic fire alarm/detection system call-outs to commercial business and workplace premises during daytime hours, unless a fire has been confirmed via a 999 call. Find out more in this article.
 

Further crime activity impacting critical infrastructure across the country

We’ve received further intel alerts notifying us of crime activity impacting critical infrastructure across the country over the past month, and one of the hot spots remains the eastern side of the UK. Here, there has been a continuing increase in all types of infrastructure crime including cable theft, fuel theft and theft of tools and plant. For further information on how to manage this risk, please take a look at our related Loss Prevention Standards:

• Tool Theft From Vehicles LPS
• Theft of Plant From Construction Sites LPS
• Metal Theft LPS

Our Specialist Partner in this area, Selectamark, provides various Forensic DNA marking products which help reduce the likelihood of theft, act as a deterrent and enable improved traceability of stolen materials.

Hear from our Risk Management experts who have featured in these recent news articles:
 

In Depth: New dimensions in cyber risk - Insurance Age

Stephen Ridley, Head of Cyber, and Oliver Osei-Ofusu, Senior Cyber Risk Consultant, share their expert views on the latest cyber risk landscape in a recent series of in-depth articles with Insurance Age.

Lithium-ion batteries: a real risk

Hear from Chris Andrews, Director of ARMS, in a recent article considering the ever-increasing risks of new battery technology and the need for further education.

More news, in case you missed it
 

Watch: Summer risk management guidance 

Hear from our very own Robin Till, Technical Account Consultant and Mitch Broadhurst, Claims Service Manager, as they discuss the key summer risks to look out for and how to mitigate against them in the months ahead. Watch the video to find out more.

AI driven data analytics– a solution for battery energy storage fires? 

Tariq Dawood, Technical Account Manager – Renewables, delivers thought leadership on data analytics for battery energy storage risk mitigation.

Watch: Our cyber incident response service and RiskEye

We recently announced that RiskEye is now part of our incident response service, helping to protect our customers who have a cyber policy against online risk and reputational harm caused by impersonation, ad scams, fake reviews, misinformation and disinformation. For more information on our work with RiskEye, read our article announcing our partnership. 

Enhancing our Risk Management toolkit to tackle buildings underinsurance

Underinsurance continues to be an issue for businesses, with the combination of inflationary pressures and material shortages leaving a worrying gap in cover for many. To tackle this risk, our property risk consultants are now able to offer a Buildings Reinstatement Value Health Check as part of your onsite property risk survey, to provide an indication as to the accuracy of your buildings sum insured. 

Mobile learning

Our latest mobile learning courses on Improving Work Life Balance for Homeworkers and Managing Contractors are now live.

The Improving Work Life Balance for Homeworkers course offers guidance on successful homeworking, providing practical tips and strategies for setting up an efficient home office, promoting productivity, managing time effectively and supporting mental well-being in a remote work environment.

The Managing Contractors course is designed to deliver the fundamentals of employing and engaging with contractors safely. Covering all aspects from the onboarding and pre-authorisation, through to managing a contractor on site, including overseeing high-risk activities. With a module structure, topic matter is broken down into small sections making it easy to access and absorb at your own pace. This course should give you the confidence to safely employ and manage contractors in your workplace.

Further information on Safety Culture Training can be found here.

Check out our latest Loss Prevention Standards

Our Loss Prevention Standards are here to help you and your business manage risk.

• New Electric Bicycles – Property Risk Management LPS
• New Electric Scooters – Property Risk Management LPS
• New Electric Vehicle Chargers - 12 Top Tips LPS
• New Lithium-ion Batteries – Portable Tools LPS
• New Lithium-ion Batteries – Storage and Transit LPS
• New Milling and Grinding Operations LPS
• New Ground Mounted PV/Solar Farms - Security LPS
• New Solicitors PI: Analysing Claims Trends LPS
• New Construction All Risks: Desktop Review Minimum Information Needed LPS
• New Fire Extinguisher Selection, Location and Servicing Checklist LPS
• New Mass Timber Considerations for Planning Design (RIBA Stages 0 to 4) LPS
• Updated Cyber Security: Homeworking LPS
• Updated Cyber Security: Respond & Recover LPS
• Updated Cyber Security - The Internet of Things LPS

We have designed a new suite of roof mounted photovoltaic solar panel Loss Prevention Standards:

• General Considerations LPS
  
• Planning for Installation LPS
• Installation and Construction LPS
• Installed and Ongoing Care LPS
• Isolated, End of Life and Decommissioning LPS
• 15 Top Tips

What's coming up?

• Release of our new Risk Management Portal ‘Aviva Risk Insight’
• Launch of new mobile Learning courses Underinsurance, Cyber Security Essentials, Managing Slips, Trips and Falls and Hot Works for Contractors
• Managing the Risk of Lithium-ion Batteries Guidance