Public and Products Liability

Managing public and products liability risks in your business is important. From managing the risk of injury to the public or a customer while on your premises to an injury due to your business activities or the carelessness of one of your employees. It could also include liability arising from your employees causing damage to third party property. Additionally, a product you have sold could cause injury to the purchaser or another user or damage to their property.

Did you know?

68

members of the public were killed due to work-related accidents in 2022/2023^*

143

is the number of alerts issued by the Food Standards Agency in 2022/23. This included 82 allergy alerts and 61 product recall information notices **

Guidance to help manage public and products liability

Download our range of Loss Prevention Standards (LPS)

Tree Management - Casualty

Inflatable Amusement Devices

Playground Equipment

Public Liability

Snow and Ice Clearance LPS

Product Liabilities for Retailers

Explore all business-related guidance

Tools and related content

Aviva Slips, Trips and Falls Risk Management Guide

Claims Defensibility LPS PDF (1.8 MB)

Aviva Hot Work Risk Management Guidance

Guidance to improve consumer product safety recalls

Our Specialist Partners to manage public and products liability

To access these solutions at preferential rates and terms, contact our Specialist Partners.

The Royal Society for the Prevention of Accidents (RoSPA)

Health and Safety Training

RoSPA offer an extensive range of safety training courses, ranging from one-day Risk Assessment training, to accredited qualifications from the National Examination Board in Occupational Safety and Health (NEBOSH). Their courses can be delivered virtually or in classroom face-to-face style in-house within your organisation.

Find out more

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Need further help or assistance?

Call our Risk Help Line to speak to our Risk Management Solutions team for help and advice on

0345 366 6666

Opening times: Monday - Friday* 9:00am - 5:00pm

Email us at: riskadvice@aviva.com

* Excludes Bank Holidays. The cost of calls to 03 prefixed numbers are charged at national call rates (charges may vary dependent on your network provider) and are usually included in inclusive minute plans from landlines and mobiles. For our joint protection telephone calls may be recorded and/or monitored.

^{Contains public sector information licensed under the Open Government Licence v3.0.}

^{* HSE, Work-related Fatal Injuries in Great Britain.}

^{** Incidents and Resilience annual report.}