Health insurance enquiries

With our chatbot you’ll get:

  • Round-the-clock availability
  • The latest information and resources, selected by our experts
  • The quickest route to a solution

Take control of your policy

Pull the strings of your policy with MyAviva

Use your secure MyAviva account to do all sorts of things online – make a new claim, check on an existing claim, update your details, or dive into the details of your policy.

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Get in touch about health insurance and diagnostics insurance

Your health insurance and diagnostics insurance might be with us directly, or it might be through your workplace.  Choose the option that best applies to your policy, and you’ll be chatting to us before you can say ‘Health insurance and diagnostics insurance’ three times in the mirror.

I have health insurance…

Directly through Aviva

If your policy number starts with a 0, 1, 2, 3, or 4, this is the place for you.

Reach us online

Through my company

If your policy number starts with 5, 90, 91, 92, 93, or 94, take this path to get in touch.

Reach us online

Through my corporate company

If your policy starts with 95, 96, or 98, open this this door to say hello.

Reach us online

Health insurance

Get support straight away

How to make a claim on your health insurance

Explore the Hows, Whys, and Whens of claiming on your health insurance

If you’re unsure, puzzled, confused, or confounded – don’t worry. We’ve put together a video   that’s a bit like your morning coffee – it’ll clear away the cobwebs and you’ll finish it in 5 minutes flat.

Don’t be shy – go on and have a watch