Help and support
What can we help you with?
From looking after your cover to looking after yourself, we’ll help you get what you need.
Help with your policy
Manage your cover
Tick off your policy admin online, or get help over the phone.
Make a claim
If something’s gone wrong, we’ll help make it right. Claim online or chat to the team.
Revisit a quote
If you’ve got a quote from us already, pick up where you left off and get covered today.
Contact us
Ask our chatbot for online help or to connect with our support teams
Help with your money
Support with the cost of living
Practical tips and resources to help you stay on top of your finances.
Fraud
A helping hand to keep light fingers off your money.
Help with bereavement
Helping you through bereavement
Find your way through loss
What to do after someone dies
A guide to the practicalities
Help with your health and wellbeing
Macmillan Cancer Support
Our partnership with Macmillan means you can access the Macmillan Cancer Support Helpline. Whether your have questions about symptoms and treatment, or simply want to talk to someone who understands, Macmillan can provide help with physical, financial and emotional concerns, whatever your cancer diagnosis may bring.
Health matters
Tips and guidance on looking after yourself and others
Battling burnout
A guide to squashing stress
The Aviva guide to life
Essential guides and info to help keep you at your best
Power of Attorney
Our guide to help you find out all you need to know about Power of Attorney.
Help with Aviva
Accessibility
See and hear us in a way that suits you.
SignLive
A free British Sign Language interpreter for your questions and claims.
More support
Our team’s ready to solve your access problems.
Aviva Score
Take control of your money and your health with Aviva Score, and get personalised tips and tasks to help you protect your future.
Download the MyAviva app
Download the MyAviva app today to manage your policies on the move, as well as discounts on selected products for existing customers.
