Your life insurance policy

Find all the information and support you need about your cover

This is the place for information about a policy through Aviva Life & Pensions UK Limited, which was issued by Aviva Protection UK Limited or AIG Life Limited. Please note, you can’t view these policies on MyAviva.

What are you looking to do today?

Choose from the options below to get where you need to go quickly.

Speak to us

Whatever you want to ask or discuss about your policy, here’s where to find the contact details you need. 

Make a claim

See how to get your life insurance claim started, depending on the type of cover you have.

Get help and support

Choose to have your policy documents in a more helpful format, ask for a payment freeze, and more.

Your health and wellbeing services

Aviva Smart Health

This service can help with your physical and mental wellbeing. Whether you need to talk to a GP or want hints and tips from a nutritionist, you’ll be able to chat to one of our experts. The team is available 24/7, 365 days a year, from anywhere in the world – all at no additional cost.

Better still, your partner and any children up to the age of 18, or 21 in full-time education can use it too.

Provided by Teladoc Health, Aviva Smart Health is available to select Aviva Life & Pensions UK Limited customers – your policy pack will tell you if you have it. Be aware that as this is not part of your insurance contract, it can be changed or withdrawn at any time.