Who provides these services?

Here’s more about the app’s service providers:

  • Square Health provides the health check, UK second medical opinion, nutrition, digital GP (for eligible customers), mental health services and bereavement counselling. They also power the app technology. They’re registered with and regulated by the Care Quality Commission 
  • Bupa provides the Bupa Anytime HealthLine 
  • Grief Encounter provides the helpline for children 
  • Red Apple Law Ltd provides the estate administration service
  • IPRS provide physiotherapy to Income Protection customers
  • Epassi provides access to Gym, health and wellbeing discounts.

Explore more frequently asked questions

Whether you want to change your details, make a claim or understand more about our products, you can find answers to FAQs by category.

Coronavirus updates, help and support

We're having to do a few things a little differently right now, here's all the latest information about our different policies, including COVID-19 specific frequently asked questions, and the best way to contact us.

FAQ search tool

Not found the answer you need yet? If you have a particular question, try our FAQ search tool.