How can I contact you if I’m Deaf or a British Sign Language (BSL) user?

If you have an Aviva and Aviva plus or an online policy, you can get in touch with us using a qualified BSL interpreter for free as part of our partnership with online video interpreting service SignLive.

You can contact us using this service if you need to talk about setting up a new policy, making a claim or have a customer service query.

If this service does not meet your needs, there are further ways to contact us, including using one of our online forms or LiveChat. You can also deal with your query your self by logging in to MyAviva. For all the ways to get in touch with use, see our contact us page.