The doctor will see you (virtually) now - see a digital GP
See a doctor without leaving your home
When you take out our health insurance, you gain access to the Aviva Digital GP app which allows you to consult with a doctor from the comfort of your sofa.
Saving you time
Getting a medical appointment isn’t always as easy as you’d hope.
Waiting on hold (with that music). Trying to get an appointment. And then having to factor in travel time (never mind in rush hour).
Having access to a digital GP can alleviate a lot of stress.
It could help save time, reduce the hassle of getting to your local surgery and help stop infections spreading too. With our video appointments, you can consult with a doctor, even at times when it may be more difficult to leave the house.
Virtual appointments are ideal for busy people
That's because all you need is the basic tech to make a video call – such as a smartphone or tablet . And as long as you have an internet connection, you're all sorted.
This means, if you need a GP appointment, you can get seen – at a time that suits you, wherever you might be.
Consultations without the wait with the Aviva Digital GP app*
With our mobile app, there’s no waiting around for appointments – you could get an appointment with a GP in as little as 30 minutes.
It’s exclusively for our health insurance customers at no additional charge. If you're eligible, your policy information will tell you how to register and set up an account for yourself. You can add any dependants under 16 to your account too.
Choose a GP that's right for you
Prefer to see a female GP? Not a problem. A GP with a specific clinical background? The choice is yours. The app lets you see the GP’s personal bio and gender – so you can pick the one that’s right for you.
You even have the option to get an SMS text reminder 10 minutes before your appointments starts.
And if you’d prefer to use the same GP again, you can. You can book with the same GP you've previously consulted with via the app within the last six months.
Get seen for your health concerns from your living room
You’ll be able to book a 15-minute video consultation with a GP, without having to leave the house.
They’ll be able to:
- provide private prescriptions Footnote [1] for collection from a pharmacy or delivery straight to your home
- give you medical advice that is then stored in your Consultation Notes within the app
- provide you with a fit note Footnote [2], sometimes called a sick note, if medically necessary.
- provide an open referral for further investigation or treatment via your health insurance policy if appropriate.
- you can also order your repeat prescriptions in-app (NHS England exemptions apply) and these will be sent to your home free of charge.
*Please be aware that the benefits of the app don’t form part of your cover, and they could change or be removed, in the future. This is a non-contractual benefit Aviva can change or withdraw at any time. Terms and conditions and the privacy policy for the Aviva Digital GP service can be found within the app.
Wellbeing services from Aviva
Where there's wellbeing there's a way
Related articles
