I want to make a death claim

You can make a claim against a life insurance policy using our online form. All it takes is a few questions and just 15 minutes or less.

Gathering together certain information before you start could help you complete the form. We may also be able to deal with your claim quicker.

If you don’t have these details, it’s not a problem. You can still complete the form and get your claim moving. We’ll be in touch if we need anything else from you.

Information that could help you complete the death claim form:

• Life insurance policy number (if you have it) – you can find this in letters or documents from us. Or it may be the reference number on your bank statement Direct Debit.
• The death certificate – either a full death certificate or coroner’s interim certificate
• Details of deceased’s estate – for example, details about their Will or any surviving family

If the policy was bought from us, here’s the number to call to make a claim over the phone:

To show the contact number that's right for you, simply pick what type of policy you have with us.

The number you need to call is under the provider's name: