Not an Aviva customer? Log a claim

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Welcome to third party care at Aviva, if you have been involved in an incident with one of our policyholders and believe you're not at fault, we may be able to help you.

The benefits of claiming directly through Aviva: 

  • No impact to your no claims discount
  • No excess to pay
  • Network of manufacturer approved repairers with a minimum of 3 years guarantee
  • Replacement vehicle similar to your own to keep you mobile
  • Day one vehicle assessment
  • Dedicated third party claims team to support you through your claims journey  

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