I need to tell you my address has changed

Fill in our form so we can help

If your new address is outside the UK, call us. Otherwise, fill in this form.

You can only ask us to change the address for a policy you’re named on.

To make sure your data is protected, we may use outside agencies to check your new address is valid. You can find more information about how we use your personal data in our Privacy Policy.

Once you’ve completed this form, we’ll confirm your change of address by email. If that’s not possible, we’ll send confirmation by post within 10 working days.

Direct customers

If you took out your health insurance policy directly from us, and your policy number starts with 0, 1, 2, 3 or 4.

Use our form for direct customers

Workplace employees

If you have health insurance through your company, and your policy number starts with 5, 90, 91, 92, 93 or 94.

Use our form for workplace employees

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please contact your HR department with your enquiry or change.

Your details

Please complete with the information we hold on file for you.

It’s important that you include this as it helps us identify your policy.

If the email address you have provided isn’t the one we hold on our records we will get in touch with you by phone or post

Please enter the date in the format dd/mm/yyyy

Insured person(s) this change is for

Please enter the date in the format dd/mm/yyyy

Old address

Please enter the date in the format dd/mm/yyyy

New address

Such as having your documents in an alternative format or that you require additional support with communications (e.g. a translator or being hard of hearing).

We will update this on your client record for all your products with Aviva.

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.

Contact us

Want to find out more? Get in touch:

0800 015 1080

Monday to Friday: 8:30am - 6:00pm

Saturday: 9:00am - 1:00pm

Sunday and bank holidays: Closed

Calls may be monitored or recorded. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.