I want to update an existing health claim for someone on my policy

Fill in your details below

If the claim is for someone named on your policy, you can submit it on their behalf. Once you’ve submitted, we’ll either email you or contact them directly within two working days.

We’ll need a few details about you and the person you're claiming for.

Claim for a dependent under 16 years of age.

Where information is provided about a minor you are doing so as their parent or legal guardian.

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Your details

It’s important that you include this as it helps us identify your policy.

Please enter the date in the format dd/mm/yyyy

If the email address you give us isn’t the one we already have for you, we’ll get in touch by phone or post

Details of the person you're claiming for

Please enter the date in the format dd/mm/yyyy

Please include their email if they are over the age of 16

Please include their number if they are over the age of 16

Claim details

Now we'll need some details about the claim.

For example, 'lower back pain' or 'upper abdominal pain'

If you have been given a procedure code, please don’t forget to tell us in the field below what it is.

It is usually a letter followed by 4 numbers such as 'A1234'.

Don’t worry though, if you don’t have the procedure code to hand, just tell us in your own words what it is they need.

Such as having your documents in an alternative format or that you require additional support with communications (e.g. a translator or being hard of hearing).

We will update this on your client record for your health policy with Aviva

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