I want to change personal details on my health insurance policy

Fill in our form so we can help

Once you’ve completed this form, we’ll confirm your change of personal details by email. If that’s not possible, we’ll send confirmation by post within 10 working days.

If you need to change an address on your policy, please use our change of address form.

Direct customers

If you took out your health insurance policy directly from us, and your policy number starts with 0, 1, 2, 3 or 4.

Use our form for direct customers

Corporate workplace employees

If you have health insurance through your corporate company, with a policy number that starts with 95, 96 or 98.

Use our form for corporate employees

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Your details

Please complete with the information we hold on file for you.

It’s important that you include this as it helps us identify your policy.

If the email address you have provided isn’t the one we hold on our records we will get in touch with you by phone or post

Insured person(s) this change is for

What do you need to change? (optional)

Select all that apply.

What do you need to change?

If there's something you don't need to change, just leave blank.

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Contact us

Want to find out more? Get in touch:

0800 015 1080

Monday to Friday: 8:30am - 6:00pm

Saturday: 9:00am - 1:00pm

Sunday and bank holidays: Closed

Calls may be monitored or recorded. Calls to 0800 numbers from UK landlines and mobiles are free. Our opening hours may be different depending on which team you need to speak to.