I want to view or discuss my current home insurance claim

Check your current claim online or email us to discuss it

Review and update your current claim online

MyAviva puts you in control of your claim

Check progress, send extra information, or find the best way to get in touch. Simply log in to MyAviva, then go to ‘View and update claims’.

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Complete the form to tell us how we can help

If you can't do what you need online, please complete the form below to tell us how we can help. We typically reply within 24 hours.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

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