I want to view or discuss my previous home insurance claim

View your previous claim online or email us to discuss it

See your previous claim online

MyAviva puts you in control of your claim

Check your previous claims history or find the best way to get in touch. Simply log in to MyAviva, then go to ‘View and update claims’.

Log into MyAviva Register for MyAviva

Complete the form below to tell us how we can help

If you can't do what you need online, please complete the form below to tell us how we can help. We typically reply within 24 hours.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please go to our home contact us page to find the relevant telephone number.

Policyholder's details

Are you the policyholder?

Requester details

If you are the policyholder please leave this section blank and skip to "Tell us details about your request".

Tell us your details here

Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.