I want to cancel my home policy from the date of renewal

We're sorry to see you go

Please fill in the form below and we will get back to you as soon as possible. We typically reply within 24 hours.

If you're moving home, you don't need to cancel your policy. Please use our change of address form.

If you're looking to cancel your policy midterm before its renewal date, please use our cancel policy before renewal form.

Aviva Online and Aviva Premium customers

If your policy number starts with ‘72’ or ‘73’, please visit Aviva Online and Aviva Premium help and support instead of using the form below.

AvivaPlus customers

If your policy number starts with ‘MTH’ or ‘AVP’, please use this form instead of the one below.

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Your details

It’s important that you include this as it helps us identify your policy.

Please include the prefix: ‘MHO’, ‘CVH’ or ‘HOM’.

Is the policy to be cancelled from renewal?

If you're looking to cancel your policy midterm before its renewal date, please use our cancel policy midterm form.

Please check your final payment has been collected, prior to cancelling your Direct Debit. We apply for a payment 3 days before the collection date and it usually takes up to 3 working days to be notified by the bank of whether or not a Direct Debit payment has been successful.

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