Before you continue
In order to make a change to your direct debit, the bank requires 10 working days from Aviva receiving the request to process the change. So, if your payment is due in the next 15 working days, we may still need to collect this payment on your current collection date, going forward any new payments will then be taken from your requested date.
If taking the payment on the original date will cause any inconvenience for you, please contact us and we can talk through your options.
Changing the payment date may result in a one-off collection being made. If this is the case, we will let you know before the payment is taken.
This form is for changing your payment date only. We are unable to change direct debit bank details via online forms. If you would like to change your direct debit bank details, please call our customer service team.