I want an update on a claim

If you would like an update on a claim you have made for critical illness, terminal illness, total permanent disability, waiver of premium, income protection or fracture cover, you can complete the form below.

Please note, this should only be completed by the policyholder.

If you require an update on a death claim, please complete this form.

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please return to our contact us page to find the relevant telephone number.

Please tick to confirm you are the policy holder

Policy numbers are normally 8-10 characters long and are made up of letters and numbers.

Please enter the date in the format dd/mm/yyyy

Please select the update you require. You can pick as many as you like
If you want to, you can let us know about any additional support you need (optional)

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.