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Manage your policy about We’re in the palm of your hand
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Find out about claiming about Making a claim
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Life insurance and critical illness cover Life Insurance and Critical Illness Cover Customer service
For life insurance and critical illness policies bought after February 2015 , policy number starting BPL :
For Life insurance and Critical illness policies bought before February 2015 , policy numbers which end in 2 letters:
Life Insurance and Critical Illness Cover Claims
Other ways to make a claim .
Life Insurance and Critical Illness Cover Quotes
Income protection insurance Income Protection Insurance Customer service
For income protection policies bought after February 2015 , policy number starting BPL :
For all other income protection insurance policies:
Income Protection Insurance Claims
Other ways to make a claim .
Over 50 life insurance Over 50 Life Insurance Customer service
For Over 50 life insurance policies bought after February 2015 , policy number starting BPL :
For all other over 50 life insurance policies:
Over 50 Life Insurance Quotes
Free parent life cover Free Parent Life Cover Customer service
Who to contact if you bought your policy from another provider Find the right contact number below the policy provider's name.
Friends Provident Customer service for life insurance bought through Friends Provident
You can also write to us at: Aviva
You can also use our online form to send us your queries and complaints .
AXA Customer service for life insurance bought through AXA
If your policy number starts with H, J or L and is 7 characters long:
You can also write to us at: Aviva
You can also use our online form to send us your queries and complaints .
If your policy number starts with 3 :
You can also write to us at: Aviva Centre
You can also use our online form to send us your queries and complaints .
If your policy number starts with a 2, 4, 5, 6 or 8 :
You can also write to us at: Aviva Centre
You can also use our online form to send us your queries and complaints .
Friends Life Customer service for life insurance bought through Friends Life
If your policy number starts with F, L or VM and it's 10 characters long:
You can also write to us at: Aviva Centre
You can also use our online form to send us your queries and complaints .
If your policy number starts with 3 :
You can also write to us at: Aviva Centre
You can also use our online form to send us your queries and complaints .
If your policy number starts with a 2, 4, 5, 6 or 8 :
You can also write to us at: Aviva Centre
You can also use our online form to send us your queries and complaints .
If your policy number starts with H, J or L, and it's 7 characters long:
You can also write to us at: Aviva
You can also use our online form to send us your queries and complaints .
Bupa Health Assurance Customer service for life insurance bought through Bupa Health Assurance
If your policy number starts with H or R and is 10 characters long:
You can also write to us at: Aviva Centre
You can also use our online form to send us your queries and complaints .
Royal Bank of Scotland and Natwest Customer service for life insurance bought through Royal Bank of Scotland and Natwest
If your policy starts with 7 numbers, the second to last letter is A or D and is 9 characters long:
Hamilton Life Customer service for life insurance bought through Hamilton Life
If your policy starts with 6999 and is 9 characters long:
AIG Life Customer service for life insurance bought through AIG Life
All contact information can be found here
How to find discounts and offers worth grabbing on to Logging in to MyAviva, your secure online account, opens the door to the latest discounts and offers available to you.
See more about Drop in to MyAviva
The simplest way to stay close to your policy info, and any offers or discounts, is to get the MyAviva app on your phone.
Download the app about Tap open the app
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