Contact us about an address change on your pension or retirement policy

Contact us to change your address

If your address is outside of the UK, or it's an alternative correspondence address, or you're under 18 years old, contact us on the appropriate number below.

  • If your policy number starts with ‘GS’, call us on 0345 604 9915
  • If your policy number starts with ‘AV’, call us on 0800 068 2170
  • If your policy number starts with ‘SM, SQ, TL, TK, SP, MX, MF, DD, JX or GX’, call us on 0800 158 3142

If your policy number starts with anything else, please visit our contact us page to find the appropriate number for your policy.

Still need help?