I want to cancel my travel insurance or stop my policy from renewing

Please fill in our form so we can help

We're sorry to see you go. After you complete this form, we will get back to you as soon as possible; typically within 24 hours.

Please be aware that we are only able to provide a refund of the premium you paid if the policy is cancelled within 14 days of receipt of your policy documents or the start date of your policy (whichever is the later) and you have not travelled, and there has been no claim or incident likely to give rise to a claim.

If you cancel your cover, any future trips will not be covered and anyone else covered on your policy will not be insured, so please let them know.

Sorry, you need to enable JavaScript to use this form. If you are unable to do this, please return to our contact us page to find the relevant telephone number.

Your details

It’s important that you include this as it helps us identify your policy.

Tell us details about your request

Provide us with as much information you can so that we can effectively respond to your enquiry.

Do you want to cancel your policy from the renewal date?

Please enter the date in the format dd/mm/yyyy

If this doesn't apply to you, please put: "N/A".

Aviva uses your personal data as set out in our Privacy Policy. We use Google’s reCAPTCHA technology to protect our websites from spam and abuse. The Google Privacy Policy and Terms of Service apply to reCAPTCHA.