MyHealthCounts

Knowing me, knowing Q

The easy way to keep an eye on your health

Aviva wants to do more than help our customers when they’re ill. We want to help you stay healthy, too.

MyHealthCounts is an online programme designed to help you understand, monitor and improve your health. Once you’ve registered, you simply complete the questions on the website in order to get your ‘Q Score’. Knowing your Q Score helps you to see how your health compares to other people like you – but that’s not all.

By improving your Q score and ultimately your health, you could benefit from up to 15% discount on your renewal premium. In 2023, 76% of customers that completed the MyHealthCounts online questionnaire in the required time period achieved the maximum level of benefit.Footnote [1]

How does MyHealthCounts work?

Completing our online health assessment gives you a ‘Q score’. The higher your score, the lower your health risk.

How to improve your score

As well as earning discounted cover, watching your Q Score is a great way to help safeguard your health. 

You can aim to improve your score by joining one of the 12 week programmes available. 

There are 5 key areas to choose from: smoking, diet, exercise, weight loss and alcohol. 

You’ll simply receive weekly emails with information and advice to keep you motivated and on track to reach your goals.

Remember, every adult on the policy can get their own Q Score before the start of month 6 and the end of month 9 of the policy year to see if they could save on renewal premiums.

How do I register for MyHealthCounts?

It’s easy to register for our online health programme. Just visit the MyHealthCounts page and enter code MHC32 when prompted, then add your details as requested.

Each person on the policy who is aged over 18 will need to register with their own individual email address.

Terms and conditions and the privacy policy for MyHealthCounts can be viewed online before you sign up.

How can I find out more?

If you have any questions about MyHealthCounts, get in touch by email and our team will be pleased to help you.

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