Existing pension customers
How to manage the pension you have with us
Find your pension type
We have lots of different pension policies. To find out how best to manage yours, please find the type that best matches yours below.
If you're thinking about making changes to your pension, please remember that the value of your pension can go down as well as up and you may get back less than has been paid in.
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Workplace pensions
Pension Portfolio
Applied for pension by phone/post/in person
Applied for Aviva Pension online
Fixed Term Retirement Plan
Try our pension calculator
Pension calculator
If you’re planning for the future, you can use our pension calculator to see what you could be working with in retirement. Just pop in details of your pensions and we'll rustle up the numbers.
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Just choose the online enquiry form that suits your query best and we'll get back to you as soon as we can.
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I want to change my address
Find out how to change your address for a pension policy.
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We’ve got further information about our Aviva Pension (SIPP), managing annuities or transferring pensions.
Aviva Pension (SIPP)
Start saving for retirement or bring your pensions together in our flexible Aviva Self-Invested Personal Pension (SIPP).
Manage your annuity policy
Find out how to manage your policy if you’re an existing annuity customer.
Pension transfer
You can transfer your existing pensions into one place with us so they're easier to manage. Transferring isn't right for everyone and you need to consider the pros and cons. You may need advice for which you'll be charged. Capital at risk.
Retirement articles
Take a look at our library of helpful articles and guides.
Changes to the normal minimum pension age
The age that you can start taking your pension is changing from 55 to 57 from 6th April 2028. Find out more about the change here.
Pensions for the self-employed: what you need to know
Don’t let saving for your future slip any further down your priority list: here’s what you need to know about paying into a pension if you’re self-employed. Capital at risk.
Bonus pension sacrifice: paying your bonus into your pension
Bonus pension sacrifice is when you pay all or some of your bonus into your pension plan. Find out more here.
My pension is losing money. What should I do?
If your pension is losing money, understanding how pension investments work can help ease your fears.
Understanding your pension statement
What’s in your pension statement and how often is comes will all depend on the type of pension you have.
Checking your National Insurance record for gaps
Discover how you can close the gap if you have missed contributions.
Should I combine my pensions into one pot?
Transferring all your pensions into one could save time and provide a clearer picture when you’re making retirement plans. Capital at risk.
What’s a SIPP (Self-Invested Personal Pension)?
A SIPP is a type of personal pension where the investment decisions belong to you. You decide how and where your money is invested from a wide range of options.
Aviva Life & Pensions UK Limited.
Registered in England No 3253947. Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 185896.
Aviva Wrap UK Limited.
Registered in England No. 4470008. Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm reference number 231530.
Aviva Pension Trustees UK Limited.
Registered in England No. 2407799. Aviva, Wellington Row, York, YO90 1WR. Authorised and regulated by the Financial Conduct Authority. Firm reference number 465132.
Aviva Insurance Limited Registered in Scotland No 2116. Aviva, Pitheavlis, Perth PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm reference number 202153.