Aviva DigiCare+ complimentary health and wellbeing benefits available with your protection policy

  • Finger-prick health check to help spot potential problems
  • Mental health help and support from qualified therapists
  • Access to your personal nutritionist for healthy eating support

What’s Aviva DigiCare+ and how can it help?

It's an app available when you open a new Life Insurance Plan, Critical Illness Plan, or Over 50 Life Insurance Plan with us.

Pile your plate with personalised nutritionist advice, a home health check and therapists, all at no added cost. Some of these benefits can even be shared with your partner and children. We also offer discounts for gyms and home fitness classes.

Download Aviva DigiCare+ from the App Store or Google Play to start your journey towards a happier and healthier mind and body. As the app's benefits don't form part of your cover, they can be changed or removed at any time.

Provided by Square Health, the app's your personal gateway to achieving a healthier body and happier mind. Qualified clinicians, nutritionists, and therapists are just a tap and swipe away.

What’s included with Aviva DigiCare+?

  • Annual health check
    Test your risk of diabetes and high cholesterol, as well as your liver, kidneys, and bone health.
  • Nutritional support
    Advice on how to improve your eating habits as part of a healthy lifestyle.
  • Bupa Anytime HealthLine
    You can always reach a nurse by phone, no matter what time it is.
  • Mental health support
    You can make your way towards a healthier and clearer mind with the help of qualified therapists.
  • Second opinion service
    Have another expert look at your medical treatment and diagnosis for reassurance.
  • Bereavement support
    Practical support and emotional comfort when you lose someone close to you.

Find out more about all these Aviva DigiCare+ services.

What you need to know

Aviva DigiCare+ is a non-contractual benefit that could be withdrawn at any time. So, it won't appear in any contract you've signed, or in any terms and conditions.

You can find full details of the services and terms and conditions in the app. To learn how we use your data, see our privacy notice. To learn how Square Health uses your data, see their privacy notice.

Your policy should be taken out for the financial protection it offers, not the perks Aviva DigiCare+ offers.

How to access Aviva DigiCare+

After getting a new Life Insurance Plan, Critical Illness Plan, or Over 50 Life Insurance Plan from us, you can get started using the app in just three steps. All you need to do is:

  1. Download the app – get Aviva DigiCare+ for free from the App Store or Google Play. Mobile data charges may apply.
  2. Register your details – open the app and sign up using either your MyAviva account login details or your policy number or activation code sent to you in your invitation email.
  3. Get started – once your profile’s complete, you can order a health check and access the other benefits.
Couple in coffee shop looking at tablet

Aviva DigiCare+ is an app-based added value benefit. It's compatible with most iOS and Android mobile devices. Terms and conditions and privacy policy apply and can be found within the app.

Discover the full benefits of Aviva DigiCare+

Here’s more about the health and wellbeing services you can access using the app. View them by category using the tabs below.

Please be aware, these benefits may change in the future.

Health and lifestyle

Ways to keep your health and fitness on track.

Annual health check

Send us a pin-prick blood sample and it'll be tested for 20 health markers . A personalised report will be published in the app and a follow-up GP appointment is available to discuss the results and next steps.

Nutritional consultations

You'll have up to six sessions a year with a nutritionist  who'll provide advice on eating plans, how to change your relationship with food, and how to break less healthy habits.

You can share these sessions with your partner and kids (aged 12 to 18 or 21 if they're in full-time education).

Gym and home fitness discounts

Shed pounds for less by discovering discounts on gym memberships and home fitness classes .

Money saving codes can be found within the app.

Treatment

Expert health support, ready to help you and your family feel well.

Bupa Anytime HealthLine

Nursing staff are ready to help 24 hours a day with any medical issues . You, your partner, and your children up to age 18, or 21 if they're in full-time education, have no limit on the number of calls you can make.

Mental health support

Support with a range of mental health conditions via a video or telephone consultation with a qualified specialist. Six sessions can be shared between you, your partner and your children aged 16 to 18 (or up to 21 if they're in full-time education).

If you're worried about your child who's under 16, why not use your session to discuss your concerns. You can call the Square Health DigiCare+ customer support helpline on 0333 023 2700.

Second medical opinion

If you need reassurance or alternative treatment options following a medical diagnosis, get a second opinion from a UK-based healthcare specialist .

Available twice a year to you, your partner and your children up to 18, or 21 if they're in full-time education.

Bereavement

Here are some ways you and your immediate family can get the support you need after the death of a loved one.

Bereavement counselling

Professional help from a qualified counsellor  when someone close to you passes away.

In addition to 6 mental health sessions per year, you're entitled to 6 further sessions in the 12 months following a bereavement. The sessions can be shared with your partner and your children aged 16 to 18 (or 21 if they’re in full-time education). If you pass away during the policy term, your partner and children can continue to use this service for a year.

Grief support for young people

Grief Encounter is a charity that cares passionately about helping bereaved children, young people and their families find hope and healing after the death of someone close. They’re able to send out Grief Relief kits and, if appropriate, provide help from a specialised team of trained bereavement support workers and therapists.

Estate administration

Aviva have teamed up with Red Apple Law to offer you access to legal support and professional guidance when administering a deceased estate, including probate options.

Bereavement guide

A guide to support you with the essential (and some non-essential) tasks that often follow bereavement. The guide sets out registering a death, arranging a funeral, what to do about pensions, tax and banking.

Your questions answered

Am I eligible for Aviva DigiCare+?

When can I start to use Aviva DigiCare+?

How does the Aviva DigiCare+ app work?

Who do I contact If I need help with the app or the service?

Take a look at our life insurance

Here are some of the ways we can be here for you and your loved ones. When you've chosen the cover that you need you'll be able to access the Aviva DigiCare+ app and services from your policy start date, at no extra cost. However, your main reason for taking out a policy with us should always be financial protection, and you shouldn't take out a policy for the Aviva DigiCare+ benefits alone.