SignLive Partnership

What is SignLive?

SignLive is a free online video interpreting service that connects you to a qualified British Sign Language (BSL) interpreter. It’s available when our phonelines are open.

Your SignLive interpreter is the bridge between you and a member of the Aviva team so you can discuss your Aviva policy's, quote, claim or help you with any customer service queries you may have.

Can I use SignLive with my policy?

You can use SignLive at no extra cost if you currently hold any of these with us:

Car insurance
Home insurance
Life insurance
Health insurance
Savings and investments
Pensions
Equity release
Lifetime care

Discover all the ways to get in touch on our contact us page.

Visit SignLive

For more information about SignLive visit their website.

SignLive "SignLive"

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Transcript for video SignLive transcript

British Sign language users can now use SignLive to contact Aviva.

Aviva customers can now use sign live to contact us about their policy.

Sign Live is a free service that will connect you to a qualified online BSL interpreter.

The interpreter will relay the conversation between you and a member of staff.

It can also be used face to face for conversations on our site.

You can download the SignLive app on your phone or tablet.

Alternatively you can use a web browser by visiting www.signlive.co.uk/login

If this is your first time using the service you’ll need to complete a one time registration.

Once logged in, you can contact Aviva for free, through the Community Directory by tapping on Aviva and selecting the department you require and then ‘Call’.

For more information please visit www.signlive.co.uk

How to download and use SignLive

Step 1 of 2

Download the SignLive app

Download the SignLive app on your mobile phone or tablet or connect using your web browser. If you trip over any technical issues when using SignLive, contact them at hello@signlive.co.uk